Cyber Security Matters: Why Cyber Essentials Is Important for Both Your Organisation and IT Support Provider


Cyber attacks continue to be one of the biggest threats facing schools, charities, and businesses of all sizes. While many organisations invest in technology to protect themselves, it's equally important to demonstrate that security is being actively managed and independently assessed.
That's where Cyber Essentials comes in.
As a company, IMS Computing is proud to have been Cyber Essentials certified for many years affirming our commitment to cyber security best practices - But why does this matter, and why should organisations care whether they and their IT support provider holds the certification too?.
What Is Cyber Essentials?
Cyber Essentials is a UK Government-backed cyber security certification scheme designed to help organisations protect themselves against the most common cyber threats.
The framework focuses on five key security controls:
Firewalls and boundary security
Secure configuration of devices and systems
Access control and user permissions
Malware protection
Security updates and patch management
While no certification can guarantee complete protection, Cyber Essentials significantly reduces the risk of falling victim to many common cyber attacks.
Why Is Cyber Essentials Important for Your Organisation?
Many successful cyber attacks don't involve sophisticated hacking techniques. Instead, they take advantage of basic weaknesses such as:
Unsupported software
Weak passwords
Excessive user permissions
Missing security updates
Cyber Essentials helps organisations establish a strong security baseline and demonstrates that reasonable steps have been taken to protect systems and data.
Benefits include:
✅ Reduced risk of cyber attacks
✅ Greater confidence for customers and stakeholders
✅ Improved cyber security awareness
✅ Support for GDPR and other compliance requirements
✅ Eligibility for certain contracts and tenders
For schools, it also helps demonstrate a commitment to protecting staff, student, and parent data.
Why Your IT Support Provider Should Be Cyber Essentials Certified
When choosing an IT support provider, many organisations focus on response times, costs, and technical capability. While these are important, cyber security credentials should also play a key role in your decision.
Your IT provider often has privileged access to:
User accounts
Servers and cloud systems
Email platforms
Sensitive business data
Backups and recovery systems
If your IT provider doesn't follow cyber security best practices themselves, they can become a point of weakness in your security chain.
By working with a Cyber Essentials-certified provider, you can have greater confidence that they:
Follow recognised security standards
Keep their own systems secure and updated
Enforce strong access controls
Use appropriate malware protection
Take cyber security seriously across the organisation
Cyber Security Is More Than Technology
Technology is only one part of cyber security. A good cyber security strategy also includes:
Staff awareness training
Incident response planning
Regular reviews of security controls
At IMS Computing, Cyber Essentials forms part of a wider security-first approach that helps our customers reduce risk and maintain secure, reliable IT systems.
Choosing the Right IT Support Partner
Whether you're a school, charity, or business, your IT support provider plays a critical role in keeping your organisation secure. When evaluating providers, consider asking:
Are they Cyber Essentials certified?
How do they secure remote access?
Do they provide guidance on cyber security best practices?
How do they manage updates and patching?
What measures do they take to protect customer data?
The answers can tell you a great deal about their commitment to security.
In Summary
Cyber threats continue to evolve, but many attacks can be prevented by following basic security best practices.
Cyber Essentials provides organisations with a proven framework for reducing risk, while also demonstrating a commitment to security and compliance.
Just as importantly, your IT support provider should be held to the same standards. After all, protecting your organisation starts with choosing partners that take cyber security as seriously as you do.
Looking for secure, proactive IT support in Surrey? IMS Computing combines technical expertise with a security-first approach, helping schools and businesses stay protected in an increasingly complex digital world.




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